Presenters:   Bill Gibson,
Chief Technology Officer
SAS Australia & New Zealand

SAS users, administrators alike often need to find information that is relevant quickly and easily. With the SAS Enterprise Intelligence platform the number of depth of information sources is wide and varied. This presentation will take you on a guided tour of the key online information sources relevant to you from configuration, tuning and best practices to online sources from support.sas.com to SAS Communities.

Secondly, we will discuss how to most effectively interact with our technical support team, to quickly isolate and solve your technical issues.